Products in stock usually ship within 24 hours and delivery by courier typically takes between 1-5 business days (depending on location). All orders must be signed for upon delivery. We do not accept liability for a delay in the event that no one is available to receive the order at the delivery address. Any subsequent delivery fees are the responsibility of the customer.

Delivery charges:

*Depending on the total weight of your order and the delivery location. Additional postage and handling charges may apply for bulky orders or delivery to remote locations. Our sales team will be in contact with you within 1 working day of placing your order if additional charges apply.

Which products can be collected from the Sydney warehouse?

• Only products that specifically state that collection is available are eligible for pickup from our Auckland warehouse. Please review the product details on our website to confirm eligibility and select the "Collect an order" option on the checkout page.

Can I pick up my order on the same day I place it?

• Same day pickup is available if your order is placed before 10:30 am. However, please note that same day pickup is not guaranteed and delays may occur.

Where is the Auckland warehouse located?

• Detailed directions and pickup instructions will be provided once your order is ready for collection.