New Zealand Stock & Warranty
All our products are New Zealand stock and come with a full manufacturer's warranty
Overview
Specifications
Enquiry
Our mission is to provide our Customers with
excellent service
, at every interaction, tailored to their profiles and their industry.
The central role of the customer also drove the creation of a new corporate division (the so-called "Customer Service"), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the
Net Promoter Score (NPS)
used by many Fortune 500 Companies.
Customer Services will ensure a
lean and consistent response path
to each request. Our
empowered and talented specialists
will engage with the customer and commit to drive each case to complete resolution.
Datalogic's Customer Services Organization offers a wide and complete
range of post-sales services
(
EASEOFCARE Agreements
). It is organized in
three levels of support
, in order to guarantee the most appropriate professional assistance based on the specific problem.
Datalogic's Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.
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Service Information
General Information
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If you have any questions about this product, please complete the form below and our team will be in touch shortly.
